The Claims Page provides access to all generated claims. Users can search for claims using the Search Box, located at the top of the page, by entering a member’s name or claim ID. The search function helps locate specific claims quickly, eliminating the need for manual scrolling.

Filters can be applied to refine search results, including insurance provider, claim status, and date range. These options allow users to narrow down claims efficiently.

When a claim is selected, the Claim Details section appears, displaying key information such as Pear Suite ID, insurance details, status, and associated activities. This section provides a breakdown of the claim, including any errors that need to be addressed before submission.

The Claim Life Cycle section outlines each stage of the claim process, from bill generation to insurance approval and payment. Understanding these stages can help users track claims and identify any necessary actions.

If a claim is not appearing in the search results, consider the following:

• Confirm that the activity was marked as billable before completion.
• Verify that the correct member name or claim ID is entered.
• Check if any active filters are affecting the results.
• Claims with errors or rejections can be reviewed, adjusted, and resubmitted as needed.