Resubmitting a Rejected Claim
Learn how to successfully resubmit a rejected insurance claim and increase your chances of approval.
Written by David Mamae
Updated at March 4th, 2025
Table of Contents
Resubmitting a Rejected Claim
Resubmission Process
If a claim is rejected, you can correct the issue and resubmit it. Start by navigating to the Claims page from the side menu.
Identify the Rejected Claim
On the Claims page, find the rejected claim and click on it to review the details. The Claim Details section on the right side of the screen will display all relevant information for the selected claim. Scroll down to locate the Status section, where you can view the rejection reason and other key details. Check for any missing or incorrect information that may have caused the rejection. You can use the Filtering & Sorting feature to help locate specific claims.
Make Necessary Corrections
Use the information in the Rejected claim status to determine what needs to be corrected. Update the claim details as needed, ensuring all required fields are completed accurately.
Regenerate the Claim
Click "+ Generate" to apply the updates. This refreshes the claim with the corrected information.
Submit the Claim
Once the claim is regenerated, click Submit to resubmit it for processing.
Check Claim Status
If the claim moves to an Error status after regenerating, repeat the process by reviewing and correcting any remaining issues. If there are no further errors, the claim will proceed through the standard claims process.